Cluster Assistant Revenue Manager



JOB SUMMARY

To maximize revenues for Cluster properties – Sheraton Abu Dhabi Hotel & Resort, Le Meridien Abu Dhabi, Radisson Blu Hotel & Resort Abu Dhabi, Radisson Blu Hotel & Resort Al Ain, through supporting the Head of the Department in setting proactive selling strategies and action plans to achieve the budgeted revenue/forecast and to maintain a healthy business mix. To create and achieve the Revenue Management discipline and process for entire Cluster properties that will result in significant and sustained revenue growth.

CORE WORK ACTIVITIES

·Maintain and implement as necessary the Yield Management system in all related Revenue Generating Departments.

·Analyze guest segmentation to determine the optimal guest mix based on overall revenue objectives.

·Analyze competitive information reports for benchmarking against competitive set on a daily and monthly basis.

·Monitor and review inventory and rate control through the use of reports completed in this role – including booking pace, regrets, market segmentation, availability calendar, rate check report, and other reports as required.

·Support the Head of the Department in compiling and communicating all documents, reports and presentation for required ownership, hotel and regional leadership reporting. This is needed for daily standups/departmental meetings, weekly Revenue meetings, Monthly Ownership Meetings, Quarterly Reviews and Annual Budget discussions.

·Coordinate throughout the hotel effective rate and inventory control, forecasting and market mix management and other hotel operations responsibilities with the effective use of revenue management.

·Review regularly forecast validation and monitor Bar Pricing recommendations and Last Room Value in Revenue Management System.

·Ensure that Revenue Management System is constantly updated and monitored on a daily basis.

·Assist to prepare and chair Weekly Revenue Meetings and define the marketing strategies and tactical actions based on forecasted demand to achieve the optimal market mix.

·Review, in conjunction with the respective department heads, the current business practices for Rooms, Reservations and Marketing and identify critical re-enforcement and improvement to concerned areas in the hotel.

·To support the Cluster Director of Revenue, Cluster Director of Sales and Cluster Director of Marketing, the re-engineering of or re-enforcement of business practices from sales strategies, and service delivery.

·To support the Cluster Director of Revenue to define discounting strategies and adapt product packaging according to customer needs, demand and seasonality and in line with overall market strategies.

·To support the Cluster Reservations Manager, the overall reservations department strategies for applying inventory, price, and length of stay controls in all reservation systems.

·To support the hotel in achieving their annual profitability goals through Revenue Management Practices.

·Continually analyzes business practices and identifies opportunities for improvements which result in increases in revenue and/or cost savings.

·Ensure completion of daily, weekly, and monthly forecast.

·To support the Cluster Director of Revenue to manage expectations of the team, provide constant feedback, identify training needs and ensure team objectives are aligned with department objectives.

Additional Responsibilities

·Performs other duties, as assigned, to meet business needs.

·Relevant analytical qualification.

·Knowledge of the hotel property management systems.

SKILLS & REQUIREMENTS

  • Must possess knowledge on Marriott’s Revenue Management Systems, Processes and Tools.
  • Experience of working with luxury hotel chains preferably resorts. 
  • Has worked within UAE.
  • Possesses strong attention to detail and follows through to conclusion.
  • Has strong communication skills, both verbal and written.
  • Possesses strong organizational skills in tasks management.

Occupational, Health, Safety and Security

Report work related accidents, or other injuries immediately upon occurrence to your direct manager/supervisor.

Follow all company policies and procedures related to occupational health, safety and security.

OSH roles and responsibilities include:

·Comply with reasonable OSH instructions and safe working procedures;

·Use of appropriate personal protective equipment and safety systems;

·Be familiar with emergency and evacuation procedures;

·Not wilfully or recklessly endanger anyone’s health and safety;

·Assist with preparation of risk assessments;

·Report OSH hazards, incidents and issues.

It is not the intention of this Job description to limit the scope or responsibilities of the above-mentioned, but to highlight the most important aspects of your position. It is essential that all leaders / managers are committed to their jobs and the success of the enterprise, and maintain a willingness to accept total flexibility of jobs and duties throughout the hotel.