Sales Coordinator



Al Habtoor City Hotel Collections is currently looking for Sales Coordinator. 


As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. You will perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
  • Understand fully the hotel amenities, packages and promotions
  • Generate and develop sales leads and contact potential clients to build business relationships
  • Produce quotations and written confirmation to all clients
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
  • Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
  • Arrange and carry out Hotel show rounds

What are we looking for?

  • Proven years experience in Hotel industry.
  • Excellent communication skills
  • High level of computer skills, including Excel, PowerPoint, and Word
  • Proactive approach to meeting deadlines and targets
  • Excellent organizational and administration skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in a sales role
  • locally available and can join immediately